Terms & Conditions
Effective date: August 2026
1. Introduction
These Terms and Conditions ("Terms") govern your use of the website ramadatours.com (the "Site"), operated by Ramada Tours, a travel agency established in 1992 and based in Amman, Jordan. By accessing or using the Site you agree to be bound by these Terms.
2. Use of This Website
You agree to use the Site only for lawful purposes and in a manner that does not:
- Infringe the rights of others
- Transmit unsolicited commercial communications
- Attempt to gain unauthorised access to any part of the Site or its systems
- Introduce viruses or any other malicious code
We reserve the right to suspend or restrict access to the Site at any time without notice.
3. Enquiries Are Not Bookings
Submitting an enquiry form on the Site does not constitute a confirmed booking or a reservation of any travel product or service. No booking is confirmed and no contract is formed until:
- You receive a written confirmation from Ramada Tours specifying the services, dates, and price agreed; and
- Any required deposit or payment has been made through the payment method agreed with our team directly.
No payment is accepted through this website. All payment arrangements are made directly with Ramada Tours staff.
4. Pricing and Availability
Any prices, availability, or itinerary details displayed on the Site are indicative only and are subject to change without notice. All travel products are subject to availability at the time of booking. The confirmed price and availability are those communicated to you in writing by a Ramada Tours consultant.
5. Upcoming AI-Generated Content
We are developing an AI Trip Ideas feature that will generate travel inspiration based on your destination and interest preferences. This feature is not yet available on the Site.
When the feature launches, all AI-generated suggestions will be clearly labelled. Such suggestions are for inspiration only. They do not represent confirmed availability, guaranteed pricing, or a tailored itinerary prepared by our team. You should always contact Ramada Tours directly to verify details and receive a formal quote before making any travel decisions.
6. Intellectual Property
All content on the Site — including text, images, logos, and design — is the property of Ramada Tours or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Site without our prior written permission.
7. Limitation of Liability
The Site is provided on an "as is" and "as available" basis. We do not warrant that the Site will be uninterrupted, error-free, or free from viruses.
To the fullest extent permitted by law, Ramada Tours shall not be liable for any indirect, incidental, or consequential loss arising from your use of the Site or from any information displayed on it.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
8. Third-Party Links
The Site may contain links to third-party websites. These are provided for your convenience only. We have no control over the content or practices of those sites and accept no responsibility for them. Visiting a linked site is at your own risk.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Jordan.
10. Updates to These Terms
We may update these Terms at any time. The updated Terms will be posted on this page with a revised effective date. Continued use of the Site after a change is posted constitutes acceptance of the updated Terms.
If you have questions about these Terms, please contact us.
